Learn how top retailers handle gift returns, from deadlines to restocking fees, and get tips for exchanging or returning ...

Christmas gift returns are a sign of the holiday season with retailers expecting up to a post-holiday 35% increase in returns ...

Amazon's distribution network is huge and complex, and often, restocking returned items just isn't worth it for the company.

At so-called "bin stores," Houston shoppers can find anything from iPhones to cat diapers that were once returned to Amazon.

New this year, customers have at least one free and easy return option for millions of items including electronics, pet supplies, household items, kitchen appliances and more In support of the company ...

MINNEAPOLIS — A new alliance is forming in the battle between online and brick-and-mortar stores. Wisconsin-based Kohl's says in July it will start accepting returns from Amazon at all of its stores ...

It’s a case of foot traffic beating road traffic. By expanding its agreement to receive returns from Amazon.com, Kohl’s is helping resolve what most online merchants are grappling with today: an ...

In December, American consumers will return more than 1 million packages to e-commerce retailers each day. It’s a flood of unwanted stuff that’s expected to peak on Jan. 2, which UPS Inc. cheekily ...

It’s not unprecedented for Amazon to be accused of using software to manage worker productivity, and the impacts on workplace ...