What just happened? Issues regarding Asus's customer service came to a head last month when Gamers Nexus reported on an outrageously overpriced ROG Ally RMA. In response to widespread consumer ...

Asus this week apologized for terrible user experiences with its product warranty and return service, but it may not be enough to restore its reputation. The company issued the apology days after ...

Put more trust in nobility of character than in an oath, so a very old saying goes. When you purchase through links on our site, we may earn an affiliate commission. Here’s how it works. After damning ...

Asus has launched a new Drop Zone initiative at select ASUS Exclusive Stores, allowing customers to drop off their laptops for repair without visiting a standalone service center. This aims to enhance ...

Asus has introduced a new customer support initiative called "Drop Zone", allowing users to drop off their laptops for repair at Asus Exclusive Stores without having to visit dedicated service centres ...

Thousands of Asus routers have been hacked and are under the control of a suspected China-state group that has yet to reveal its intentions for the mass compromise, researchers said. The hacking spree ...

ASUS’ update mechanism has once again been abused to install malware that backdoors PCs, researchers from Eset reported earlier this week. The researchers, who continue to investigate the incident, ...