As the pace of digital transformation quickens, state and local government agencies are under increasing pressure to modernize operations, heighten efficiency and enhance constituent services.

Samantha Shorey, professor of communications at the University of Pittsburgh, says public administration employees' input is crucial before deploying automated systems in government agencies.

If you’ve ever waited at City Hall, struggled with paper forms or outdated websites, or felt that emergency response seemed slow, you’re not alone. Across the country, government agencies — from small ...

Joe Markwith is a senior solutions architect with more than 35 years in technology services. Since 1986, Markwith has consulted and helped companies transform with emerging technologies. His ...

The government AI landscape shifted recently when the General Services Administration announced federal agencies could access various AI chatbots for just $1. This bold move drastically lowers the ...

Accela(R) , a leading provider of cloud solutions for state, county, and city governments, today announced it has acquired Novotx, an industry leader in infrastructure asset and work management. With ...