To learn more about our editorial approach, explore The Direct Message methodology. Over coffee with a growth lead at a Bay Area SaaS firm this spring, I asked how their newly launched knowledge hub ...

No formula exists today for answering this question in quantifiable terms — it requires evaluation and reflection on the part of the organization. Taxonomy and metadata schema design can be hotly ...

Metadata is the key that unlocks the commercial potential of information, data, and intellectual or creative assets. Metadata matters, because when it comes to content, it’s everything you have.