Walmart’s recent decision to eliminate self-checkout stations from select locations has sent shockwaves through the retail industry, marking a significant departure from the automation trend that has ...

Self-checkout was sold as a frictionless way to grab groceries and go, but it has quietly opened a lucrative lane for thieves and fraudsters. As retailers lean harder on automation to cut labor costs, ...

Tipping prompts have crept into nearly every corner of daily life, and nowhere is the backlash louder than at self-checkout ...

More shoppers are stealing from self-checkouts and what they're taking may surprise you. In a new study by Lending Tree, 27% of respondents admitted to stealing something from the self-checkout ...

Self-checkout lanes at grocery stores and retail outlets are sometimes a controversial topic. Shoppers either love the convenience or hate that they have to do the work they feel an employee should be ...

REGISTERS AT SUPERMARKETS ALL ACROSS THE STATE. JENNIFER BENITEZ IS LIVE IN DEDHAM TONIGHT WHERE NOT EVERYONE IS BUYING THAT IDEA. RIGHT, JEN? YEAH. ED AND ERIKA. SOME SHOPPERS SAY THAT THEY LIKE THE ...

For months, KTLA has been tracking the problems with self-checkouts across the country—companies struggling with how to staff the lanes while also securing their products. Now, one Southern California ...

Self-checkout may save time at the store, but a growing number of shoppers admit they’ve also used it to steal. Among Americans who have used self-checkout, 27 percent say they’ve intentionally taken ...