In the evolving landscape of hotel hospitality, tipping remains a nuanced practice that many guests navigate with uncertainty. As hotels introduce new tipping methods, guests are often left grappling ...

Restaurants continue to post better sales than they did in 2019. Unfortunately, sales growth is slowing down and is propped up by unusually high average guest check growth. Guest counts continue to ...

From booking special excursions to making dinner reservations, concierges have been assisting guests in many ways for decades. But around the globe, certain hotels hire concierges who offer unique ...

A bride is facing backlash for asking her guests to help clean up after her wedding. In a post on Reddit's "Wedding Shaming" ...

For an industry that was among the hardest hit by the pandemic, September brought some welcome good news. The sales recovery continued into the month, which with -8.1% same-store sales growth, became ...

Walking into a restaurant feels simple from the guest's perspective. You sit down, order from a menu, and food appears. Yet behind that seamless experience lies an intricate world of timing, technique ...