Tools automate home installation of Net-based phone calls and video broadcasts. It could give some English to broadband triple-plays. Marguerite Reardon started as a CNET News reporter in 2004, ...

BOSTON — As vice president of voice product development at Merrill Lynch & Co., Todd Goodyear has weathered six complicated years of converging voice and data communications on an IP network. Goodyear ...

Streamline your VoIP installation with expert tips on equipment, security, training, and more. Follow these steps for a painless setup. Installing a VoIP system for your business is a bit more ...

How to Set Up a VoIP Call Center on Time, Under Budget Your email has been sent Learn my seven-step foolproof process for setting up a VoIP call center as fast as possible without breaking the bank or ...