Call center quality assurance (QA) software — and its enterprise counterpart, contact center quality assurance software — have become essential for businesses that want to provide consistently high ...

Workers at Raven Software responsible for quality assurance on Call of Duty: Warzone voted Monday in favor of forming a union, the first of its kind at publisher Activision Blizzard. The nearly ...

The Software Testing and QA Services Market is driven by the increasing demand for high-quality software products and applications. With the growing complexity of software systems and the need for ...

AI-powered test automation is redefining software reliability by reducing flaky tests, expanding coverage, and accelerating ...

Wilmington, Delaware, Sept. 06, 2023 (GLOBE NEWSWIRE) -- The features and functionalities of modern software applications are growing increasingly sophisticated. This increased complexity increases ...

One does not simply forget the incident involving CrowdStrike in 2024. Eight and a half million systems crashed, which resulted in canceled flights, disrupted hospitals, frozen media and broken public ...

A group of quality assurance employees at Raven Software have officially voted in favor of unionization with the National Labor Relations Board, with a final vote total of 19 for and three against.

Days after Raven Software QA workers announced their intention to unionize with the Communication Workers of America (CWA), Activision notified workers Monday that it was reorganizing the department.

Twenty-one Raven Software QA employees have until May 20th to submit their ballots in a historic video game industry union vote. Today the National Labor Relations Board (NLRB) decreed that voting for ...