Strategic management deals with the long-term goals of a business rather than the day-to-day operations. These plans often make projections that extend three to five years out. In addition to creating ...

Performance management and organizational strategy represent intertwined fields critical for aligning an organisation's operational performance with its long‐term strategic objectives. At the core of ...

According to Enterprise Management Associates’ latest biannual Network Management Megatrends report, nearly 53% of respondents are investing in network performance management tool upgrades and ...

Strategic management planning tools, or simply s_trategic management tools_, include such instruments as a SWOT analysis and a PESTEL analysis. Businesses use strategic management planning tools to ...

Jack Altman, CEO and co-founder of people management platform Lattice, believes companies need to spend as much time and effort on their people strategy as they do on their sales, marketing, and ...

Recently, I was working with a major software company as a consultant and they were having issues with productivity and employee engagement. Despite their best efforts, they were failing to meet their ...

If you could do one thing to improve the performance of your call center, what would it be? No doubt, several things just came to mind and you would probably have a hard time narrowing it down to just ...

Shirley Salzman, cofounder and CEO at SeeMetrics. As cyberattacks become more sophisticated and corporate boards and regulators demand more accountability, the conversation around cybersecurity is ...

Top management members of staff in the federal civil service have been urged to adopt the new Performance Management System (PMS), a key component of ongoing reforms under the Federal Civil Service ...