The most expensive software requirements aren't the ones that cost a lot to implement. They're not even the ones with the biggest over-runs. No, the most expensive requirements are the ones that ...

Companies now have many options when it comes to packaged applications for CRM, and these applications are helping companies reduce development time, in some cases by as much as 65 percent, which in ...

With customer relationship management or CRM software, you can build and maintain relationships with prospective and existing customers and, in turn, meet (or even exceed) your business goals. To make ...

The best low-cost CRM tools for small businesses centralize sales information and processes for efficient, authentic relationship building. Using a CRM as your customer relationship management hub, ...

Integrating CRM platforms with artificial intelligence (AI) can significantly reduce labor costs by automating repetitive tasks like data entry, lead qualification, and customer segmentation. By ...

The best sales management software is Zoho CRM, thanks to its large sales feature catalog and flexible, low-cost pricing plans. There’s a lot to keep track of when it comes to sales, and every lost ...

Customer relationship management (CRM) software is a set of tools that help businesses track and manage customer interactions. The best CRM software can help businesses to better understand their ...

In a recent post, I pointed out that Salesforce.com spends the same percentage of revenue on sales and marketing as it did a decade ago. Since CRM is sold, in part, as a way to make sales ...

Behavioral economics has proven that we’re all pretty bad at making rational decisions. So what are you supposed to do about it? Make the people who want shiny new software pay for it themselves. The ...

The most expensive software requirements aren’t the ones that cost a lot to implement. They’re not even the ones with the biggest over-runs. No, the most expensive requirements are the ones that ...