KLM Royal Dutch Airlines and Schiphol Group are opening Europe’s first departure hall offering self-service check-in facilities only. Following a three-year, multimillion-euro renovation, Departure ...

As the airline industry turns its attention back to customer service after focusing almost exclusively on security issues after Sept. 11, KLM is introducing new self-service ticket kiosks to speed up ...

Facebook is making good on its promise to make Messenger a whole lot more useful with its first airline integration, allowing KLM passengers to access a range of functionality without ever leaving the ...

KLM-Northwest ushered in a new era in passenger convenience at Indian airports with the launch of their Self-service Check-in facility at Mumbai. With the launch of ...

Traveling can be stressful, especially if you’re flying. Between needing to keep your passport (if you’re flying internationally) on you at all times, going through endless security (and for good ...