Since no two things are exactly alike, variation affects us in every aspect of our lives. Surprisingly, most American managers still don't pay much attention to variation. When they do look at it, ...

LAS VEGAS – Utah-based Intermountain Healthcare will deploy the Clinical Variation Management software from Ayasdi, a developer of machine intelligence applications for healthcare. Intermountain ...

If clinical variation management were applied on a large scale, it could address the roughly $750 billion in costs each year that are spent on procedures that don’t improve patient outcomes. The ...

Special cause variation, I love to see it! That’s because I know I’m about to learn something important about my process. A ...

Any time humans are involved in a process, inconsistencies are bound to happen. And while there has been a significant focus on removing inconsistencies in clinical practice to improve outcomes and ...

Change management is among the most complex and challenging processes Global 2000 organizations face. Indeed, many IT service quality problems can be linked directly to poor change-management ...