Dear Editor, I am writing to draw attention to a customer service breakdown at Jamaica Public Service (JPS) that should alarm ...

If an AI bubble is on the horizon, what can we do to learn from our history and protect ourselves from the worst?

Elias Igbinakenzua, CEO of Globus Bank, is steering the institution towards success with his compelling leadership and ...

NetSuite is one of the most widely used cloud ERP platforms in the world. It offers core features for finance, CRM, order management and commerce,...Read More The post Why NetSuite Customer Portals ...

Nuclear phrases: When the AI bot asks why you’re calling, say, “I need to cancel my service” or “I am returning a call.” The word cancel sets off alarms and often sends you straight to the customer ...

You can get 100% free federal and state tax filing with Cash App Taxes. But this no-frills, no feature, no expert support ...

Sobot ranked in 252 reports and earned 32 badges in G2 reports for Winter 2026, including 7 leader badges. The strong ...

A handful of bills signed into law by Gov. Gavin Newsom are set to take effect in the new year. The 2026 slate of new ...

Many people will be shocked when they discover the intricate rules — and lack of supporting paperwork — when filing 2025 federal income tax returns.

SUZUKI Philippines Inc. (SPH) recently put the spotlight on the people behind its dealership service counters and workshop bays with the staging of the 2025 National Aftersales Skills Competition.

AI receptionist platform proves artificial intelligence can reliably handle real customer conversations at scale.

Business owners shouldn't overlook the importance of the type of accounting hey choose, cash flow, and tax planning and ...