It’s been three years since OpenAI released ChatGPT and kicked off a surge in innovation and attention on AI. Since then, ...

Building on these changes, 2026 sees marketplaces continuing to adopt performance-based models. Marketplace economics will focus on reflecting fulfillment speed, inventory stability, defect rates, ...

In Dan Hotels, which is traded at a valuation of nearly NIS 4 billion, Federmann Enterprises holds 87% of the share capital, ...

Business Process Outsourcing (BPO) has long been one of the Philippines’ strongest economic engines. But the sector has rapidly evolved beyond traditional call center work, and few companies embody ...

Even without formal customer service experience, you can show you care about people. This means demonstrating that you’re ...

Following are work-from-home jobs with no experience required. For each job, the average salary is listed using Payscale data ...

Officials say the center will expand hands-on and academy training for many law enforcement organizations in mid-Missouri.

Over 20 years as a healthcare professional, both on the frontlines as an EMT and in just about every role in between, I have developed a soft spot for medical call centers. I know what you’re thinking ...

While many 988 call-takers say they feel well prepared to pick up any crisis call, they say short staffing can create a ...

MUMBAI, (IANS) – The streaming documentary ‘Bogus Phone Operators’ unravels one of the biggest call center scams in India. The documentary exposes the ‘Thane Call Center Scam’ and goes behind the ...

U.S. Border Patrol agents speak to a truck driver during an immigration enforcement operation at a truck stop Monday, Nov. 3, 2025, in Hampshire, Illinois. [AP Photo/Erin Hooley] In a move targeted at ...

Russian President Vladimir Putin has signed a decree ordering military training for reservists in 2026. The decree, dated Dec. 8, says Russians in the reserve will be called up for training with the ...