Well kinda... Your call will be transferred to the next available assistant Microsoft had a special way of dealing with ...

New purpose-built hardware, powered by Microsoft Azure, brings high-fidelity conversational AI to revolutionize customer ...

As AI accelerates towards 2026, Microsoft has shared a list of 40 jobs which are most exposed to disruption by generative AI ...

Year Ender 2025: 2025 saw massive job cuts across major companies, especially in tech. Microsoft, Amazon, and Google led the ...

Microsoft had a clever way to handle angry customers demanding to speak with Bill Gates. Support staff would transfer these ...

Over short periods, the effect of compounding is minimal, but over decades, that growth can become exponential. If you're ...

AI agents are moving rapidly from experimentation to everyday business use, but choosing the right platform can feel ...

Chatbots have settled into a permanent role within enterprise systems. By 2026, they support customer interactions, employee ...

Some stories, though, were more impactful or popular with our readers than others. This article explores 15 of the biggest ...

In July, a report from MIT said 95% of organizations weren’t generating meaningful value from AI. That seems to be changing.

Amazon, Intel, Microsoft, Google, Meta, TCS, and UPS lead 2025 layoffs as AI and automation reshape the global job market across industries.

Artificial intelligence continued to have a big impact of information management in 2025. Also selected are case studies and CDO interviews that show the enduring value of good data management.