"AI for communication is about turning complex, high-stakes collaboration into experiences that feel clear, intuitive, and ...

Videoconferencing solutions like the Cisco Desk Pro offer a visual and auditory platform that is so detailed, users can ...

Training is essential for getting the most out of your AI investments – so get help from your AI vendors in putting together your adoption program.

To better understand which social media platforms Americans use, Pew Research Center surveyed 5,022 U.S. adults from Feb. 5 to June 18, 2025. SSRS conducted this National Public Opinion Reference ...

Collaboration has taken on a whole new meaning in the age of work from anywhere. As employees engage in meetings from the office or their homes, coffee shops or other remote locations, today’s workers ...

Webex by Cisco is a leading collaboration platform designed for professionals and businesses of all sizes. With its intuitive interface and rich features, Webex allows users to host secure video ...

AI is no longer a futuristic concept – it’s a game changer for businesses today. As businesses increasingly embrace AI, the results are clear: AI-driven solutions are transforming customer and ...

Benton County confirmed that a separate incident occurred during a Benton County Superior Court session. Katie DoValle, Communications Coordinator with Benton County, says the interruption took place ...

Abstract: Communication and cooperation have become much more difficult to sustain in the transition to hybrid work settings. One virtual collaboration technology that may help staff both in and out ...

It is common for contact centers to offer an option to leave a voicemail either after hours or during periods of high call volume. Depending on the agent's phone configuration, it might not be ...