As the holiday season approaches, stores looking to sell off returned merchandise are turning to a new outlet: independent merchants on eBay. Online sales have soared thanks to the coronavirus ...

Long viewed as a necessary evil, the retail returns process is emerging as an unexpected avenue for growth and customer engagement. In the rapidly expanding ecommerce market, projected to reach $3 ...

The problem of omnichannel retail returns is one that must be addressed. Returns currently account for about 16.5% of overall retail sales, and the amount of merchandise returned as a percentage of ...