You can sell software without creating it. Find out how you can start selling other people's software and build a business of ...

Discover the role of bailees, their responsibilities, and real-world examples like dry cleaners and valet services.

Sinch reports that 98% of businesses plan to use AI for customer communication. Trust varies, especially among age groups, as adoption grows.

Discover what an express warranty is and how it protects consumers. Learn key law insights and explore real-world examples ...

TikTok continues to be one of the fastest-growing social media apps worldwide in 2025 and by early 2025, it had reached ...

Chewy, Navy Federal Credit Union and Aldi lead a group of 750 companies recognized for delivering the best customer service in America, according to a study by USA TODAY and its research partner Plant ...

Great leadership doesn’t just happen in boardrooms or business settings. From little league coaching and community initiatives to family moments and encounters with service providers, powerful ...

Many consumers are cutting back on spending because of concerns about the economy. Starbucks CEO Brian Niccol has said that won't impact the chain's turnaround plans. Niccol said Starbucks wants to ...

In this blog, we’ve collected more than 1,000 real-life examples of how organizations are embracing Microsoft’s proven AI capabilities to drive impact and shape today’s platform shift to AI. I’m sure ...

In Aesop’s fable “The North Wind and the Sun,” the two forces of nature argue over who is stronger. To settle the debate, they test their power on a passing traveler by trying to remove his cloak. The ...

Service workers are some of the hardest-working employees out there. Part of what makes their job so intense is the fact that they have to deal directly with customers almost all of the time. Some ...

A call center is vital to an organization’s relationship with its customers. For many businesses, it serves as the primary touchpoint for customer interactions. As such, optimizing your call center’s ...