We shouldn’t ask how much knowledge an agent can retain, but rather if it has had the opportunity to develop expertise by ...

Capsule CRM provides a user-friendly platform that excels in contact management and sales tracking. It integrates well with ...

Microsoft Dynamics 365 CRM stands out as a comprehensive AI-powered platform designed to meet the evolving needs of ...

Choosing the right Microsoft Dynamics 365 implementation partner is as critical as choosing the platform. This guide explains how to match your roadmap to the best partner model — including mid-market ...

Stop listing “Microsoft Office” or “Excel” on your resume. Unless the job listing specifically calls for it (and if it does then that’s a red flag because the employer is clearly way behind these ...

We are excited to announce that Microsoft Dynamics 365 Contact Center has achieved HITRUST risk-based, 2-year (r2) certification—one of the industry’s most rigorous benchmarks for healthcare data ...

(TNS) — A new Gateway Technical College certificate aims to help students work at data centers. By completing four classes, students can earn an information technology-Microsoft data center ...

Microsoft Dynamics 365 is a Customer Relationship Management (CRM) software from the big tech firm used by millions of employees around the world. The platform can perform tasks for a variety of ...

At Google’s San Francisco offices on Thursday, Gov. Gavin Newsom announced a joint effort with four top tech companies to better prepare California’s students for the future of work. At a time when ...

Microsoft’s Copilot generative AI is popping up on the web, in mobile apps, in the Edge browser, and especially in Windows. But just what exactly is it? Here’s everything you need to know. I've been ...

New Zealand’s Government Chief Digital Office (GCDO) has granted certification to Microsoft’s New Zealand North region Data Centre, making Microsoft the first global Cloud Service Provider in New ...

In today's fast-paced digital world, staying competitive in the job market requires constant upskilling. Whether you're a recent graduate, IT professional, or business leader,... In today's fast-paced ...