A well-maintained customer relationship management system is the heartbeat of a thriving coaching business. A CRM houses customer data, but it should also tell the story of your relationships, your ...

To better understand which social media platforms Americans use, Pew Research Center surveyed 5,022 U.S. adults from Feb. 5 to June 18, 2025. SSRS conducted this National Public Opinion Reference ...

Across the globe, pioneering organizations are harnessing the power of AI and agents to enable smarter, faster decisions, and take action to deliver meaningful business outcomes. The rise of AI and ...

Abhishek Singh, a seasoned Competency Head - Microsoft, leverages Microsoft technologies to drive pr... Running a business in 2026 feels like steering a ship through fast, unpredictable tides.

More college students are using AI chatbots to help them with their studies. But data recently released by an AI company shows they're aren't the only ones using the technology. College students are ...

Here's what I want to tell you that I'm sure you already know but don't have the guts to say aloud: Your CRM isn't broken — your team just never uses it. I hear these type of complaints from most of ...

We’re thrilled to announce today the general availability of Teams Phone extensibility for Microsoft Dynamics 365 Contact Center. This milestone marks the next chapter in our commitment to modernizing ...

Kara Alaimo is an associate professor of communication at Fairleigh Dickinson University. Her book “Over the Influence: Why Social Media Is Toxic for Women and Girls — And How We Can Take It Back” was ...

We use D365 9.1 on-premise. Our D365 domain name is .org.uk, which doesn't seem to be compatible with Level Up any longer. See attached screenshot.

Abstract: Using machine learning approaches, this effort aims to enhance CRM systems. Controlling client interactions, increasing client retention, and strengthening sales strategy are all greatly ...