Record numbers of over-65s are in employment. We need to address how they are treated at work by managers, colleagues and ...

Menu Price Action -- Good Times core menu prices have increased about 1% since January 2024, with minimal premium to competitors; Bad Daddy’s anticipates less than 1% blended year-over-year pricing ...

Good afternoon, ladies and gentlemen, and welcome to the Good Times Restaurants Inc. Fiscal 2025 Fourth Quarter and Year-end Earnings Call. I am Keri August, the company's Senior Vice President of ...

Discover the role of bailees, their responsibilities, and real-world examples like dry cleaners and valet services.

Learn effective suggestive selling techniques to boost revenue, increase customer retention, and enhance purchase experiences with add-on products and services.

Sinch reports that 98% of businesses plan to use AI for customer communication. Trust varies, especially among age groups, as adoption grows.

Katherine Peach Social Security beneficiaries will see a host of changes starting in January, ranging from the good (a new ...

Third-party delivery, takeout apps, kiosks, and mobile ordering have reshaped the restaurant industry. Guests can get your food without ever setting foot inside your dining room. For many operators, ...

How to Measure and Improve Customer Service for Growth High-quality customer service is often a defining factor in a company’s success. At its core, customer service is about meeting the expectations ...

Is good customer service important? Think of the relief you get when someone helps you exchange a poorly fitting dress or reverse a faulty charge. Now imagine when you’re at risk of being evicted or ...

An immigrant restaurant owner in New York City was mocked for her foreign accent by a cruel customer who told her to “speak good English” in a viral video. The owner of Mamali NYC, Mariam, who is from ...