ITSM: IT Service Management Definition, Benefits & Tools | Atlassian
ITSM is an IT service management framework that provides services for various IT functions. It defines operating procedures, techniques, and supporting services that deliver efficiency and …
What Is ITIL? Core Principles & Best Practices | Atlassian
ITIL is the world’s leading framework for IT service management (ITSM), continuously evolving to meet the changing needs of organizations worldwide. Since its introduction in the 1980s, ITIL …
Revolutionize IT Support with Jira Service Management | Atlassian
Resources Jira Service Management vs. Competitors See how Jira Service Management’s modern, AI-powered ITSM stacks up against our competitors.
What is a service request? | Atlassian
Atlassian for ITSM The basics you need to know about ITSM with Atlassian – across IT delivery, operations, and support, plus best practices and tips.
IT Ticketing Systems: Simplify Issue Tracking & Resolution
IT service management (ITSM) is a broad term for delivering and managing IT services. IT ticketing systems are one aspect of ITSM, but several other parts make up ITSM, including …
The complete guide to Enterprise Service Management (ESM)
ITSM excels at helping IT teams improve performance, effectiveness, responsiveness, and being able to measure it all is what ITSM does really well. It’s not just about blindly duplicating. It’s …
ITSM: definizione, vantaggi e strumenti della gestione dei servizi IT
ITSM è un framework di gestione dei servizi IT che fornisce servizi per varie funzioni IT. Definisce procedure operative, tecniche e servizi di supporto che forniscono efficienza e valore al …
ITSM: definitie, voordelen en tools van IT-servicebeheer | Atlassian
Wat is IT-servicemanagement (ITSM)? IT-servicemanagement, vaak afgekort tot ITSM, is de manier waarop IT-teams de volledige levering van IT-services aan klanten beheren. Het …
ITSM software by Jira Service Management | Atlassian
Jira Service Management provides ITSM teams with ITIL-certified incident, problem, change and service management to deliver exceptional service experiences
IT Change Management: ITIL Framework & Best Practices | Atlassian
Think of change management as “eat your vegetables”of ITSM -- not always appetizing, but critically important. With the right practices and culture, change management can result in …