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Zappos Playbook: How Tony Hsieh Built a Service-Driven Billion-Dollar Culture
A fresh look at a legendary startup journey. Discover how a shoe retailer became a culture-first powerhouse and the practical lessons any founder can apply today. #Zappos #TonyHsieh #ecommerce #customerService #startupculture #logistics #couriers #Amazon #businessstrategy #entrepreneurship #brandbuilding #prototyping #customercentric #Shorts
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